WhatsApp CRM & AI Platform
KIRA Suite is one WhatsApp business platform for any business in any sector — team inbox, WhatsApp Flows, CRM, and bulk campaigns. Add the optional Lojain AI add-on for a 24/7 AI agent that handles sales, support, and payments without human staff. Every plan starts with a 14-day free trial (AI on).
Choose Your Plan
Lojain — Base Platform
Human-managed WhatsApp CRM — any sector
- Shared team inbox — multiple agents, one number
- Contact CRM with tags, segments, and notes
- WhatsApp Flows — interactive menus in-chat
- Bulk broadcast campaigns with opt-out tracking
- Quick replies and canned response library
- Arabic + English dashboard
- Meta Business Manager integration
- WhatsApp Business API access (Meta-verified)
Lojain + AI Add-On
Base 300 + Lojain AI add-on +200 — 24/7 automation
- Everything in the base platform
- 24/7 AI agent — handles conversations automatically
- Gulf-dialect Arabic understanding
- RAG knowledge base — AI trained on your products/FAQs
- Voice note support — AI replies with voice
- Tap Payments invoicing inside WhatsApp chat
- Smart escalation to human agents when needed
- Bring Your Own Keys (BYOK) — your Meta credentials
Enterprise
For multi-location and high-volume businesses
- Everything in Lojain AI
- Multi-location, multi-number setup
- CRM and ERP integration
- Dedicated account manager and SLA
- Custom AI training on proprietary data
- Advanced analytics and reporting
- Priority support with 4-hour response
- Custom compliance and data residency
Feature Comparison
| Feature | Lojain (Base) | + AI Add-On | Enterprise |
|---|---|---|---|
| Shared team inbox | ✓ | ✓ | ✓ |
| Contact CRM (tags, segments, notes) | ✓ | ✓ | ✓ |
| WhatsApp Flows (interactive menus) | ✓ | ✓ | ✓ |
| Bulk broadcast campaigns | ✓ | ✓ | ✓ |
| Quick replies library | ✓ | ✓ | ✓ |
| 24/7 AI agent | — | ✓ | ✓ |
| Gulf-dialect Arabic AI | — | ✓ | ✓ |
| RAG knowledge base | — | ✓ | ✓ |
| Voice note AI (audio-to-audio) | — | ✓ | ✓ |
| Tap Payments invoicing | — | ✓ | ✓ |
| Smart human escalation | — | ✓ | ✓ |
| Multi-location / multi-number | — | — | ✓ |
| CRM / ERP integration | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
| Pricing | 300 KWD/year | +200/year (500 full) | Contact us |
One platform: base 300 KWD/year + optional Lojain AI add-on for +200/year (500 full). All plans are annual only — KIRA does not offer monthly subscriptions. Every plan starts with a 14-day free trial.
Platform Capabilities
WhatsApp Business API
KIRA is a Meta Business Solution Provider. All tenants on the platform get access to the full WhatsApp Business API — broadcast templates, interactive messages, and high-volume messaging.
Team Inbox
Multiple agents share one WhatsApp number. Assign conversations, add internal notes, set SLA timers, and see full conversation history from any device.
WhatsApp Flows
Build interactive forms and menus that run natively inside WhatsApp — product catalogs, booking forms, lead qualification, surveys, and more. No external links required.
Bulk Campaigns
Send approved template messages to your contact list at scale. Built-in opt-out management, delivery tracking, and campaign analytics per broadcast.
AI Knowledge Base
Upload your product catalog, FAQs, pricing sheets, and policies. The AI retrieves the right answer from your documents during every conversation — no hallucinations on business facts.
Payments Inside Chat
Lojain AI triggers a Tap Payments invoice at the right moment in the sales conversation. Customer pays in one tap — no redirect, no checkout form, no abandoned carts.
Who Uses KIRA Suite
- Restaurants and cafes — reservation confirmations, order support, daily specials via broadcast
- Medical clinics — appointment booking, reminder sequences, lab result delivery
- Real estate developers — lead qualification, project information, site visit scheduling
- Retail and e-commerce — order tracking, return flows, upsell campaigns, post-purchase support
- Beauty salons and spas — booking, cancellations, loyalty rewards, seasonal campaigns
- Financial services — document collection, appointment scheduling, account queries
Frequently Asked Questions
What is Lojain and what is the Lojain AI add-on?
Lojain is one WhatsApp platform: a human-managed CRM with team inbox, WhatsApp Flows, contacts, and bulk campaigns (300 KWD/year). Your team reads and responds to messages using the dashboard. The Lojain AI add-on (+200/year, 500 full) adds a layer of full automation — the AI responds automatically 24/7, escalating to your team only when needed. It works for any business in any sector.
Is there a monthly plan?
No. Lojain plans are annual only. This reflects the setup investment (WhatsApp Business API registration, AI training, flow configuration) that makes monthly plans uneconomical. Every plan starts with a 14-day free trial.
How long does setup take?
The base platform is typically live within 5 business days. With the Lojain AI add-on and a trained knowledge base it takes 1–2 weeks depending on how much content you provide for training.
What is BYOK (Bring Your Own Keys)?
Lojain AI is available on a BYOK model where you manage your own Meta Business Manager and WhatsApp Business Account. KIRA's platform connects to your credentials — you own the number and the conversation history.
Does the AI support Arabic?
Yes. Lojain AI is built for Gulf-dialect Arabic. It understands Kuwaiti, Saudi, and UAE colloquial Arabic — not just Modern Standard Arabic — and responds naturally in the same dialect the customer uses.
Get Started with KIRA Suite
Start your 14-day free trial with AI on — no credit card. Or talk to a KIRA advisor to find the right plan. Most clients are live within one week.
Start Free Trial Chat on WhatsApp