Click-to-WhatsApp Ads, Auto-CRM and Blogger Tracking in Lojain

Quick answer: Lojain now covers the full growth loop in one place: Click-to-WhatsApp Ads planned, launched and measured inside Lojain with Meta's own diagnostics; a CRM that organizes your customers automatically; influencer/blogger tracking with give-vs-get scorecards; and team response-time KPIs. No more juggling Ads Manager, spreadsheets and chat tools.

Click-to-WhatsApp Ads — end to end

Click-to-WhatsApp (CTWA) ads are the highest-intent ad format for conversational commerce: the customer taps the ad and lands directly in your WhatsApp, where your AI agent or team closes the sale. Until now, running them meant living inside Meta Ads Manager. Lojain now handles the whole cycle — campaign setup, launch, per-ad diagnostics, Meta's opportunity score tracked daily as a trend, and signal-quality checks — from the same dashboard where the conversations arrive.

A CRM that builds itself

Every contact in Lojain now carries live, automatically computed signals: whether they are a paying customer, their orders, their spend, and a priority score. Nobody on your team has to tag anything. Ask for "my top customers who went quiet this month" and act on the answer — from the dashboard, or from ChatGPT/Claude via our new connectors.

Blogger & influencer management

If you work with bloggers, you know the problem: gifts and fees go out, and nobody tracks what came back. Lojain's new blogger management gives every blogger a profile, records what they were given versus what they delivered, generates per-blogger tracking links so you can attribute the traffic, and ranks everyone on a leaderboard. The give-vs-get question finally has a number.

Team KPIs that tell the truth

Response-time analytics now report percentiles per agent — first reply, resolution time, and a real SLA view. Averages hide slow afternoons; percentiles do not.

One system, not five

Ads bring the customer in. The AI agent and your team convert. The CRM remembers everyone. The bloggers are measured. The KPIs keep the team honest. Every piece feeds the next — that is the point of running it all in one system.

Existing clients: these features are live on your account today. Everyone else: see Lojain or talk to us on WhatsApp.